Secure Checkout

What happens at each step

1. Your details

You enter your email and delivery address on our page. This is the information we need to ship the order and to email you about it.

2. Payment

You choose a card, a wallet or a bank transfer on our payment provider's own encrypted page. Whatever you pick is transmitted directly to the provider and never passes through our servers.

3. Confirmation

The provider tells us the payment succeeded. We create the order and email you a confirmation. If you do not receive one within a few minutes, check your spam folder and then contact us.

4. Dispatch

You get a second email with a tracking number when the label is created.

What we hold, and what we do not

• We hold: your name, email address, delivery address, phone number, and what you ordered.
• We do not hold: your card number, expiry date, security code, wallet token or bank details. We never receive any of them.
• We do not sell or rent customer data to anyone, for any purpose.

The Privacy Policy sets out how long we keep what we do hold and what your rights over it are.

Checking a site before you pay

This applies to us and to everyone else, and it is worth saying even though it invites you to check up on us:

• The address bar should show HTTPS and the domain you expected. Look at the domain, not at a padlock icon — a padlock only means the connection is encrypted, not that the site is honest.
• A legitimate store publishes a business identity, a working contact route and a returns address before you pay, not after.
• Be wary of a checkout that asks you to pay by bank transfer, gift card, or a payment app between friends. Those methods have no buyer protection, which is exactly why they get asked for.

If something looks wrong

Contact us at support@zypheratcg.com before paying, not after. If you believe you have received an email that appears to be from us but is not, forward it to the same address and do not click anything in it.