Frequently Asked Questions

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by destination. Please see our Shipping & Returns page for more details.

Are your products authentic and factory sealed?

Absolutely. All our products are sourced directly from authorized distributors and are guaranteed to be 100% authentic and factory sealed.

Can I cancel a preorder?

Yes, preorders can be canceled at any time before they are dispatched for a full refund.

How do you package high-value items?

We take extreme care in packaging. Booster boxes and ETBs are individually wrapped in heavy-duty bubble wrap and shipped in rigid corrugated cardboard boxes.